Customer App - Zoho Assist 1.4.4

The Zoho Assist - Customer app offers a professional solution for receiving remote support from trusted technicians.

1. Utilize the Zoho Assist - Customer app to grant technicians remote access to your iPhone. Begin by requesting a remote support session from your technician.
2. Your technician will provide you with a secure nine-digit session key to ensure the safety of each session. Enter this key into the Zoho Assist - Customer app.
3. Once connected, you can easily share your screen with the technician on the other end.
4. Throughout the process, the technician can communicate with you via the in-app chat. This feature is especially useful for receiving instructions or clarifications quickly.
5. While sharing your screen directly with the technician, you always remain in control and can choose to pause or resume screen sharing at any time.
6. During an active remote support session, both technicians and customers can conveniently send or receive files up to 2GB in size using the File Transfer option.

Experience contextual remote support on your iOS device by downloading the Zoho Assist - Customer app today.