Customer App - Zoho Assist 1.4.4

ZOHO Corporation ❘ Freeware ❘
Android iOS
out of 1168 votes

The Zoho Assist - Customer app offers a professional solution for receiving remote support from trusted technicians.

Utilize the Zoho Assist - Customer app to grant technicians remote access to your iPhone. Begin by requesting a remote support session from your technician.
Your technician will provide you with a secure nine-digit session key to ensure the safety of each session. Enter this key into the Zoho Assist - Customer app.
Once connected, you can easily share your screen with the technician on the other end.
Throughout the process, the technician can communicate with you via the in-app chat. This feature is especially useful for receiving instructions or clarifications quickly.
While sharing your screen directly with the technician, you always remain in control and can choose to pause or resume screen sharing at any time.
During an active remote support session, both technicians and customers can conveniently send or receive files up to 2GB in size using the File Transfer option.

Experience contextual remote support on your iOS device by downloading the Zoho Assist - Customer app today.

Overview

Customer App - Zoho Assist is a Freeware software in the category System Utilities developed by ZOHO Corporation.

The latest version of Customer App - Zoho Assist is 1.4.4, released on 05/02/2024. It was initially added to our database on 10/20/2023.

Customer App - Zoho Assist runs on the following operating systems: Android/iOS.

Users of Customer App - Zoho Assist gave it a rating of 4 out of 5 stars.

FAQ

What is Zoho Assist?

Zoho Assist is a remote support and remote access software that allows users to connect to and control devices remotely.

What platforms does Zoho Assist support?

Zoho Assist supports Windows, Mac, Linux, Android, and iOS devices.

Is Zoho Assist free to use?

Zoho Assist offers both free and paid plans. The free plan has limited features, while the paid plans provide more advanced functionalities.

How do I start a remote session with Zoho Assist?

To start a remote session, you need to log into your Zoho Assist account and create a new session. You can then share the session link or ID with the person you want to help.

What security measures does Zoho Assist implement?

Zoho Assist uses end-to-end encryption, two-factor authentication, and secure access protocols to ensure the safety and privacy of remote sessions.

Can I use Zoho Assist for unattended access?

Yes, Zoho Assist allows for unattended access, enabling users to connect to devices without requiring the owner's presence.

Is there a mobile app for Zoho Assist?

Yes, Zoho Assist has a mobile app available on both Android and iOS platforms, allowing users to provide support on the go.

Can I integrate Zoho Assist with other Zoho products?

Yes, Zoho Assist integrates seamlessly with other Zoho products such as Zoho CRM, Zoho Desk, and more.

What customer support options are available for Zoho Assist users?

Zoho Assist provides customer support through email, chat support, and an extensive knowledge base with tutorials and FAQs.

How can I cancel my subscription for Zoho Assist?

To cancel your subscription, log into your account, go to the billing section, and follow the prompts to cancel your plan.

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